How to Log in to Netcoins: A Complete User Guide

Cryptocurrency trading has become more accessible than ever before, and platforms like Netcoins have played a major role in that evolution. Founded in 2014 and based in Canada, Netcoins is a beginner-friendly crypto exchange that enables users to buy, sell, and trade cryptocurrencies securely and efficiently.

Whether you’re new to the platform or simply looking to brush up on the login process, this comprehensive guide walks you through how to log in to Netcoins, resolve common login issues, and protect your account with security best practices.

What Is Netcoins?

Netcoins is a Canadian cryptocurrency trading platform operated by BIGG Digital Assets Inc., a publicly traded company. The exchange is designed to offer a simple and intuitive user interface, making it ideal for beginners and experienced traders alike. Netcoins supports popular cryptocurrencies like Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), and several stablecoins, along with CAD deposits and withdrawals.

With regulatory compliance through FINTRAC and the British Columbia Securities Commission (BCSC), Netcoins is a secure platform trusted by thousands of users across Canada and beyond.

How to Create a Netcoins Account

Before logging in, you’ll need to create an account. Here’s a quick step-by-step process:

Visit the Netcoins website: Go to www.netcoins.com.
Click on “Get Started”: Located at the top-right corner of the homepage.
Enter your email address and create a strong password.
Verify your email: You’ll receive a confirmation email. Click the link inside to verify your account.
Complete KYC (Know Your Customer): Provide your legal name, date of birth, and proof of identity (e.g., driver’s license or passport).
Set up two-factor authentication (2FA): Strongly recommended for account security.

Once your identity is verified and 2FA is enabled, you’re ready to log in.

How to Log in to Netcoins: Step-by-Step

Logging into your Netcoins account is a straightforward process:

Go to netcoins.com.
Click the “Log In” button at the top-right of the page.
Enter your email address and password.
If you have 2FA enabled, open your authenticator app (such as Google Authenticator or Authy) and enter the code provided.
Click “Log In” to access your dashboard.

Mobile App Login

Netcoins also offers a mobile app for both iOS and Android devices:

Download the app from the App Store or Google Play.
Tap Log In.
Enter your email and password.
Input your 2FA code.
Tap Submit to access your account.

Common Netcoins Login Issues (and How to Fix Them)

1. Forgot Password

Click on “Forgot Password?” on the login screen.
Enter your registered email.
You’ll receive a link to reset your password.

2. Incorrect 2FA Code

Make sure your phone’s date/time is synced automatically.
Check if your 2FA app is generating the right code.
If you’ve lost access to your 2FA app, contact Netcoins support to recover your account.

3. Account Locked

Too many failed login attempts can temporarily lock your account.
Wait 15–30 minutes and try again.
Contact support if the issue persists.

4. Browser Issues

Clear your browser’s cache and cookies.
Try a different browser (e.g., switch from Safari to Chrome).
Disable browser extensions that might interfere with the login form.

How to Enable 2FA on Netcoins

Two-factor authentication is one of the best ways to protect your crypto assets. Here’s how to set it up:

Log in to your Netcoins account.
Go to your Account Settings.
Click on Security Settings.
Choose Enable Two-Factor Authentication.
Download an authenticator app like Google Authenticator or Authy.
Scan the QR code provided on screen.
Enter the 6-digit code to confirm.

Once enabled, every time you log in, you’ll be prompted to enter a unique code from your authenticator app.

Tips for a Secure Netcoins Login

Security is crucial when it comes to trading crypto. Here are some tips to ensure your Netcoins login remains safe:

1. Use a Strong Password

Create a password that includes a combination of letters (uppercase and lowercase), numbers, and special characters. Avoid using personal info like your name or birthdate.

2. Enable Two-Factor Authentication

Always activate 2FA for an added layer of security.

3. Beware of Phishing Scams

Never click on suspicious links or respond to emails requesting login credentials. Always verify you are on the correct domain: https://www.netcoins.com.

4. Monitor Your Login History

Check your Netcoins account regularly for unusual activity or unauthorized logins.

5. Use a Password Manager

Consider using a password manager to generate and store complex passwords securely.

What to Do If You Can’t Log In

If you've exhausted all basic troubleshooting steps, here’s how to contact Netcoins support:

Visit the Netcoins Support Center.
Click on Submit a Request.
Fill out the form with your issue details.
Include your email, device type, and any relevant screenshots.
Expect a response within 24–48 hours.

Netcoins also provides live chat support and a helpful FAQ section on common login and account issues.

Final Thoughts

Logging into your Netcoins account is usually quick and easy, but knowing how to troubleshoot problems and secure your login is crucial to a safe trading experience. With increasing incidents of cybercrime in the crypto space, taking extra steps like enabling 2FA and practicing good password hygiene can save you from potential losses.

If you’re new to Netcoins, be sure to familiarize yourself with the platform’s security settings and regularly monitor your account. And remember, never share your password or 2FA code with anyone.

Whether you're buying Bitcoin for the first time or managing a growing crypto portfolio, mastering the login process is the first step toward confident and secure investing.